Online ordering for Edmonton restaurants
0% commission. Your food sales go straight to you.
Your restaurant's own ordering site on your own domain, for pickup and delivery. No commission, ever: one simple monthly price, and your food sales go straight to your own Stripe account. Customers pay a small 2% customer service fee on their food.
- $250/month
- 0% commission
- 2% customer service fee paid by customers
- 30-day free trial
- No setup fee
- No contract
- Commission on every order
- 0%
- Per month, CAD
- $250
- Food sales paid straight to your own Stripe
- Direct
- Set up in person in Edmonton
- Local
The problem
The delivery apps take a huge cut of your regulars' orders.
Uber Eats, DoorDash and SkipTheDishes commonly charge restaurants 25% or more on delivery orders. That's fine for a stranger who found you in the app. It's painful for the regulars who'd happily order from you directly.
On thin restaurant margins, that commission is often more than the profit on the order.
A typical $40 order
Just 10 orders a day like this sends about $3,000 a month to the app.
Card fees at Stripe's standard rate (2.9% + 30¢), paid in your own Stripe account. The 2% customer service fee is paid by the customer.
How it works
Live in three simple steps
You run the restaurant. We handle the tech, in person.
- 01
Book a free demo
In 20 minutes we show you a live ordering site and run the numbers on what the apps cost you today.
- 02
We set everything up
We come to you and build your ordering site on your own domain: menu, payments, delivery, your POS and QR codes.
- 03
0% commission. Your food sales go straight to you.
Share your link, put QR codes in every bag, and watch orders arrive on your screen or straight into your POS.
Features
Everything you need to take orders directly
One monthly price includes all of it. No add-ons, no commission.
Your own ordering site
A fast, mobile-first ordering site on your own domain, like orders.yourrestaurant.com, with your logo, colours, photos and menu. No competitors listed beside you.
Pickup and delivery
Offer pickup, and delivery with Uber Direct drivers or your own.
Paid directly
Payments land in your own Stripe account. Intra Order never holds your money, and you pay 0% commission.
Orders where you want them
A live order screen on any tablet with a loud new-order alert, plus email. Text alerts are optional.
Straight into your POS
Orders go straight into Square or Clover, so your kitchen workflow doesn't change. No POS? Use the live order screen.
Customers you own
Every order builds your own customer list: names, phone numbers and order history. It's yours, not an app's.
Rewards and marketing
Bring regulars back with stamp card rewards, review requests, and texts and emails your customers opted in to.
Multiple locations
One account for all your locations. Each location has its own menu, hours, order screen and POS connection.
QR codes and bag cards
Printed QR codes and bag cards that move your app regulars over to ordering from you directly.
Done-for-you setup
We build it, test it and train your staff in person. You don't have to touch a website builder.
AI
AI that works while you're busy
Missed calls get a text with your ordering link, customers can order by text, and review replies and campaigns are drafted for you to approve.
- Missed-call text-back: the caller gets your ordering link
- AI text ordering: it says it's automated, reads the order back, and sends a secure payment link only after the customer replies YES
- Allergy questions always go to your staff
- AI review replies, posted only after you approve them
- AI marketing campaigns, sent only after you approve them
- Google profile booster, once your Google Business Profile is connected
Compare
Delivery apps vs Intra Order
Keep the apps for finding new customers. Send your regulars to your own page.
| Feature | Delivery apps | Intra Order |
|---|---|---|
| Commission per order | Commonly 25% or more on delivery (drawback) | 0% (advantage) |
| What you pay | A cut of every single order (drawback) | $250/month, 0% commission (customers pay a 2% customer service fee) (advantage) |
| Your brand | One listing among your competitors (drawback) | Your own ordering site (advantage) |
| Your own domain | Your menu lives on the app's site (drawback) | Your ordering site on your own domain (advantage) |
| Customer data | Belongs to the app (drawback) | Belongs to you (advantage) |
| Getting paid | Paid out by the app, minus fees (drawback) | Straight to your own Stripe account (advantage) |
| Delivery | App drivers (advantage) | Uber Direct drivers or your own (advantage) |
| Rewards | The app's program, not yours (drawback) | Your own stamp card rewards (advantage) |
| Texts to customers | Order updates come from the app (drawback) | In your name: one tracking text per order, plus opt-in offers (200 a month per location included) (advantage) |
| AI | Not part of your app listing (drawback) | Missed-call text-back, AI text ordering, AI review replies and campaigns you approve (advantage) |
| Finding brand-new customers | Big marketplace (advantage) | Works alongside the apps (advantage) |
| Support | Help centre and chat queues (drawback) | 24/7 local support, a real person in Edmonton (advantage) |
Savings calculator
See what you'd keep
Enter what you sell through the delivery apps each month, the commission you pay, and how many of those orders could come to you directly.
Your food sales on Uber Eats, DoorDash and SkipTheDishes combined.
Commonly 25% or more on delivery orders. Check your app statements.
Your regulars who'd order direct once they know they can.
You'd come out ahead every month by
$172
That's $2,064 a year.
- Sales moved to your own page
- $2,000/mo
- Commission you'd no longer pay
- $500/mo
- Card fees (2.9% + 30¢ per order, $30 average)
- −$78/mo
- Intra Order, first location
- −$250/mo
Estimate only. Your results depend on how many regulars order direct.
The estimate takes the commission on the sales that move to your own site, minus card fees at Stripe's standard rate and our monthly price. Customers pay the 2% customer service fee on direct orders.
Integrations
Works with the tools you already use
Payments, delivery and your POS, connected for you during setup.
Payments
Stripe
Customers pay by card, Apple Pay or Google Pay and the money goes straight to your own Stripe account, then to your bank.
Delivery
Uber Direct
On-demand drivers through your own Uber Direct account. Uber charges a per-delivery fee and you choose how much the customer pays.
Point of sale
Square
Online orders land in your Square POS automatically, right next to your in-store orders.
Point of sale
Clover
Online orders show up on your Clover devices automatically, so the kitchen sees them instantly.
No POS? Orders arrive on the live order screen on any tablet, with a loud alert, plus email.
Local to Edmonton
Real people, right here in Alberta
We're an Edmonton company. We set up every restaurant in person, and when something comes up you can call or text a real person who knows your setup.
- In-person setup and staff training at your restaurant
- 24/7 local support by phone and text
- Built for Alberta: GST, local delivery and Canadian dollars
Serving restaurants in
- Edmonton
- St. Albert
- Sherwood Park
- Spruce Grove
- Stony Plain
- Leduc
- Beaumont
- Fort Saskatchewan
FAQ
Questions restaurant owners ask us
Still wondering about something? Call us at (587) 984-4450 or (780) 938-3811 or send us a message.
Do I have to quit Uber Eats, DoorDash or SkipTheDishes?
No. Many restaurants keep the apps for reaching new customers and use Intra Order for their regulars. Every order that moves from an app to your own site is commission you keep.
How do I get paid?
Customers pay by card, Apple Pay or Google Pay on your ordering site and the money goes straight to your own Stripe account, which pays out to your bank. You pay 0% commission, and Stripe's standard card rate in your own Stripe account. Intra Order never holds your money. Customers pay a 2% customer service fee on the food subtotal after discounts (never on tax, tips or delivery), shown before they pay; that fee goes to Intra Order.
How does delivery work?
Use Uber Direct drivers or your own. With Uber Direct you connect your own Uber Direct account, Uber charges you a per-delivery fee, and you choose how much of it the customer pays as a delivery fee. With your own drivers you set the fee, radius and minimum.
Which POS systems do you work with?
Orders go straight into Square or Clover. No POS? Orders show up on the live order screen with a loud alert, plus email, and text alerts if you want them.
What does the AI do?
Missed calls get a text with your ordering link. Customers can order by text: the assistant says it's automated, reads the order back, and sends a secure payment link only after they reply YES; allergy questions go to your staff. It also drafts review replies and marketing campaigns, which are only posted or sent after you approve them.
How long does setup take, and what do I need to do?
Very little. Send us your menu (a photo of it is fine) and we build your ordering site, connect it to your own domain (like orders.yourrestaurant.com), connect payments, delivery and your POS, and bring QR codes and bag cards. We'll give you a firm go-live date at your demo.
Is there a contract?
No. It's $250 a month for your first location and $129 for each extra location, or yearly with 2 months free, plus applicable taxes. No setup fee, no contract, cancel anytime. 30-day free trial.
Who owns the customer data?
You do. The customers who order from your site are your customers. We never sell customer data or use it to promote other restaurants, and we never store customers' location (only the delivery address for the order).
What support do I get?
24/7 local support by phone and text, plus in-person setup and staff training in Edmonton.
Do you only work with restaurants in Edmonton?
We're based in Edmonton and set up every restaurant in person, so we focus on Edmonton and the surrounding area. Elsewhere in Alberta? Get in touch and we'll see what we can do.
0% commission. Your food sales go straight to you.
Book a free 20-minute demo. We'll show you your ordering page and run the numbers on your real delivery app sales.
- $250/month
- 0% commission
- 2% customer service fee paid by customers
- 30-day free trial
- No setup fee
- No contract